Bitcoin Voucher Controversy | Users Report Missing BTC After Claiming
Edited By
Elena Ivanova
A wave of confusion has emerged among crypto enthusiasts regarding Bitcoin vouchers. After claiming their vouchers, several people report they have not received any Bitcoin, raising urgent questions about the process and timelines involved.
Users Call for Clarity
In recent discussions, one user expressed frustration, stating, "the countdown is done, it just says claimed." With no funds received after claiming, people are seeking clear guidelines on what to expect.
What are the norms for payment processing? Sources indicate that it typically takes 30 days to receive the Bitcoin in wallets post-claim. "You can check the status in Ledger Live under the referral tab," a comment notes.
Delays Spark Concerns
Others pointed out that after 30 days, users might need to rescan the voucher to ensure the claim is correctly processed. Another user mentioned, "30 days after the voucher is redeemed, it can be claimed in the Refer-a-Friend tab of Ledger Live. Once claimed, the funds should arrive in your account within 24 hours."
Support Options Available
In light of these delays, users are advised to open a support ticket if they haven’t received their funds. An official response reassures people, stating, "If you’re unable to claim the funds, or if the funds have been claimed but not received, please open a support ticket on our site here, and we will look into it further for you."
Voices of Concern
✅ "It takes about 30 days from the time you claim the voucher to the time you receive it."
🕒 "Once claimed, it might take a bit longer than 24 hours, but usually, you get it quickly."
🚨 "For those stuck, reach out to customer support!"
Key Insights
30 days is the standard wait time for Bitcoin payouts.
24 hours is the usual timeframe post-claim for funds to arrive.
A support ticket is essential if there are further issues.
Despite reassurances from sources, the sentiment remains mixed. While some users remain positive about the response times, others highlight the need for better communication and transparency regarding claims and payouts.