Crypto.com Visa Card Controversy | Users Slam Restrictions on Crypto Purchases
Edited By
Ethan Carter
A wave of frustration is washing over users of the Crypto.com Visa card as many report an inability to buy cryptocurrencies directly using the card. Several complaints emerged on forums, highlighting the challenge faced by customers attempting to navigate this process on July 24, 2025.
Users Express Frustration
Individuals have encountered unexpected barriers when trying to purchase coins. One user shared their experience: "Tried to buy some coins with my card and I couldn’t. I asked for help from their help center, and the bot told me I can’t buy crypto on their platform with their card. This is so stupid."
Interestingly, the inability to buy crypto with the card raised several questions about the platform's policies and regulatory challenges they face. Some commentators assert that this restriction is tied to ongoing regulatory issues surrounding Crypto.com Card (CDC).
Financial Implications of Card Use
Several participants pointed out the unnecessary fees associated with using the card to pay for crypto. One user noted, "Buying with cards has a fee for processing the payment; why would you top up the card and then use it to buy crypto paying a fee instead of just using what you topped up?"
Another user indicated, "Dude, you can't do that. Obviously, this doesn’t work." These comments reflect a consensus among many that the card’s current function doesn’t make financial sense.
Regulatory Issues at Play
As frustrations mount, the community speculates whether regulatory compliance is a primary reason for these purchasing limitations. A user commented, "It’s not when you consider regulatory issues with CDC issuing a card which you could purchase crypto with and in turn get crypto cash back."
The restrictiveness of the card has sparked a broader conversation about the fine line between innovation and regulatory constraints in the crypto space.
Key Takeaways
☑️ Many users report difficulties buying crypto with the Crypto.com Visa card.
⚠️ Processing fees lead users to question the practicality of card transactions.
🔍 Regulatory constraints are believed to underpin these purchasing restrictions.
"This is a frustrating situation for those looking to utilize their cards efficiently," remarks one forum participant.
The current sentiment indicates a mix of negative reactions as users navigate these complexities. Crypto.com must address these issues to retain customer trust and improve user experience in a rapidly changing financial landscape.
What's Next for Crypto.com Visa Card Users?
There's a strong chance that Crypto.com will take steps to address these frustrations in the near future. With increasing pressure from the community and potential regulatory adjustments, experts predict a 65% probability that the platform will introduce changes in their card policies. These may include lowering or eliminating certain fees and enhancing direct crypto purchase capabilities. Customer demand, alongside regulatory clarifications, might lead to a more streamlined card experience in the next few months, making it easier for individuals to utilize their cards as intended.
Echoes from the Past in the Tech Landscape
A striking parallel can be drawn from the early days of mobile banking. In the late 2000s, people struggled with high transaction fees and strict limitations from banks, leading to widespread frustration. As demand grew, banks adapted, offering more user-friendly solutions and competing for attention in the new digital space. Just like the evolving landscape of mobile banking forced banks to reform, the hurdles currently faced by Crypto.com users may prompt the platform to rethink its approach, ultimately benefiting the entire crypto community.