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Trouble with recovery seed: 9th word not recognized?

Trezor Users Struggle with Recovery Seed | Frustration Over 9th Word Continues

By

Isabella Guerra

Jul 21, 2025, 08:44 AM

Updated

Jul 22, 2025, 11:47 AM

2 minutes reading time

A person looks frustrated while trying to enter their Trezor wallet recovery seed, focusing on a screen displaying the recovery word prompt.
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A surge of distress among Trezor users highlights ongoing issues with recovery seeds, particularly the puzzling 9th word in their phrases. Users are questioning whether their recovery methods are flawed or if something else is amiss, leading to calls for clearer guidance and support.

Context of the Problem

Users transitioning from Bitcoin to Ethereum are encountering problems with their 20-word recovery phrases. As one user shares, "Iโ€™m putting in my recovery seed but when it comes to the 9th word it doesnโ€™t repopulate the correct word. Every other word is fine." The situation raises concerns about wallet recovery methods.

Community insight points out that there are different wordlists for 20-word and 12/24-word seeds. As one user emphasized, "Make sure you chose the recovery option that matches the number of words in your seed."

Collective Frustration and Suggestions

As frustrations mount, users have provided various tips:

  • Wordlist Verification: "Check the BIP39 word list and see if your 9th word is on it," a member advised, stressing the importance of ensuring the word is valid.

  • Input Auto Population: Concerns have been raised over the recovery inputโ€™s limitation, with one user asking, "Is there an auto populated word that has the same first four letters?" This serves as a reminder to watch your entries closely.

  • Additionally, some users have mentioned switching to other wallets when faced with persistent issues, claiming, "Already created a new wallet" after too much hassle with recovery.

Community Support

Another community member remarked, "Someone this careless either had like 1k or less or needs some serious guidance," shedding light on various levels of user experience and understanding.

Amidst the anxiety, updates from members demonstrate the shared journey of recovery. One relieved user noted, "Update - I figured out the right word! Thank you everyone!" This reflects the collaborative spirit prevalent among users encountering these difficulties.

Security Reminders

As the conversation continues, the community emphasizes vigilance against potential scams. "Beware of scams and phishing attempts," warns a user, motivating members to stay proactive. Users recommend opening a support ticket with Trezor for personalized assistance and confirm recovery accuracy through the backup feature in Trezor Suite.

Notable Points

  • ๐Ÿ” Verify Your Seed: Always check your phrase against the correct wordlist to avoid confusion.

  • โš ๏ธ Auto Population Alert: Be diligent; matches may only reflect the first four letters of the intended word.

  • ๐Ÿ”’ Stay Secure: Keep your recovery seed private; itโ€™s your gateway to your digital funds.

With reports of confusion increasing, thereโ€™s hope that Trezor will enhance its recovery protocols. Experts suggest that more user-friendly systems might arrive by the close of 2025, aiming to reduce complications and improve user education on managing recovery phrases.