User Reports Issue with Incorrect Country Selection on Revolut | Navigating Account Problems

A community of users discusses a common challenge encountered while setting up Revolut accounts. A recent post details a frustrating experience where a user inadvertently selected the wrong country, leading to complications in address verification. This has sparked a series of responses on user boards regarding how to resolve such issues.

Setting the Stage

When trying to create an account on Revolut, one user discovered that their initial country selection could not be changed once the process was underway. They reported, "I can’t seem to go back to the previous step" after being prompted for an address. With the option to reselect absent, many are left feeling stuck.

Community Responses and Solutions

Users on forums weighed in with various suggestions:

• Contact Support: One user stated, "Send a mail to support@ they will delete the incomplete account."

• Reinstall the App: Others echoed the recommendation to uninstall and reinstall the app to reset preferences.

• Website Registration: A user suggested registering through Revolut's website, which turned out to be ineffective for those already linked to a phone number.

Despite multiple attempts to rectify the situation, some users expressed continued frustration, highlighting the limitations in the app's functionality.

Key Quotes from the Discussion

"Tried the latter as well but since my number is registered already, I am stuck on the address step."

> "Did send an email tho, let’s see what happens!"

Sentiment Analysis

Responses varied, but there is a clear inclination towards seeking resolution. Many users feel positive about direct support but express dissatisfaction with the account setup process.

Key Insights

• ✉️ Many users recommend reaching out to support for assistance.

• 🔄 A notable number struggled with changing country settings post-initial selection.

• 📧 Email communication appears to be a primary channel for resolving issues with account setup.

Curiously, the issue of address prompts adds a layer of complexity to what should be a straightforward setup process. How many more users are impacted by similar problems without a viable solution? Community-driven support remains crucial as Revolut users navigate these hurdles.