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Users struggle to operate new nano s + cryptocurrency wallet

User Frustration Surges | Nano S Plus Fails to Connect Properly

By

Raj Patel

Oct 24, 2025, 05:09 AM

2 minutes reading time

A person showing frustration while handling the new Nano S Plus cryptocurrency wallet, surrounded by technical guides and a laptop, highlighting usability issues.
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A wave of dissatisfaction is hitting users of the Nano S Plus as they report issues during updates, particularly when attempting to use mobile phones. The situation has sparked confusion and led to suggestions for alternative methods for a smooth update process.

Update Troubles

Multiple users have expressed frustration over connection problems while trying to perform an update using their phones. Comments on forums reveal that many had to resort to a laptop for a successful update. One user stated,

"I had to use my laptop to update. It worked that way."

Moreover, there are indications that the device wasnโ€™t designed to function seamlessly with mobile devices. "Get a Nano X or some other device clearly designed with phones in mind," commented another user. This sentiment highlights an underlying issue with expectations versus reality for the Nano S Plus users.

The Scroll Bug

Another issue raised involves a scrolling bug that has left some users unable to navigate through the app correctly. "The scrolls thing seems to be a pretty annoying bug," one comment read, with advice from others to ** revert to standard settings** for easier access.

Caution Against Scams

In the midst of technical challenges, an alert has also circulated about potential scams targeting users seeking support for their devices. A post warned users to avoid sharing sensitive recovery phrases and to make direct support inquiries through official avenues only, ensuring their security in the crypto environment.

Key Insights

  • ๐Ÿ“‰ Many users report needing a laptop for successful updates.

  • ๐Ÿž Scrolling issues persist, creating frustration.

  • ๐Ÿšจ Users warned to be vigilant against scams related to device support.

As technical glitches continue to plague early adopters of the Nano S Plus, the discussion around optimal user experience and device functionality becomes increasingly critical. Could this lead to a shift in product design priorities? Only time will tell.

Probabilities of Change in User Experience

As the frustrations with the Nano S Plus mount, there's a strong chance that the company will prioritize updates to improve compatibility with mobile devices. Experts estimate around a 70% likelihood that a patch will be released within the next month to address these connection issues. Given the rising concerns and the careful monitoring of user discussions, itโ€™s likely the company will also enhance its user support to help individuals navigate these technical challenges. Meanwhile, ongoing conversations about device security will push the organization to focus on creating safer support channels, boosting user confidence in their offerings in a landscape already rife with scams.

A Historical Reflection on Tech Glitches

This situation echoes the early days of personal computing in the 1980s, when users faced significant frustration with software bugs and hardware compatibility. Much like the struggle of navigating clunky interfaces and erratic connections back then, today's users are reminded of the hurdles tech enthusiasts faced before solutions became mainstream. Just as early adopters of PC technology paved the way for more user-friendly designs following rampant bugs, todayโ€™s troubles with the Nano S Plus may inspire improvements that make crypto wallets more intuitive for everyday transactions. The journey from confusion to clarity in tech often reflects the resilience of both creators and users; itโ€™s a process of learning that fuels innovation.