Edited By
Aisha Abdi

A growing concern among users surrounds Ledgerโs latest announcement about a new Proof of Identity security system aimed at combating high-profile hacks. The reaction is mixed, as some users remain skeptical of the company's motives and past business practices.
This new system is designed to enhance digital trust and secure online identity verification, stepping beyond traditional cryptocurrency wallet functionality. Ledger aims to protect against AI deepfakes and safeguard user information, with sources confirming that it plans to bring these advanced security measures to its Ledger Nano Gen5 device.
Despite Ledger's intentions, user sentiment has taken a negative turn. Criticism often highlights the company's history of handling sensitive information, with one commenter stating:
"Ledger will also let hackers have your PII and get you robbed I'm staying far away from this horrible company."
Many users express distrust due to past incidents where customer data was compromised. One remarked:
"They gave sensitive customer info to a third party service who didnโt have secure enough safeguards."
This skepticism appears to run deep, with various comments underscoring the mistrust among users. Many have voiced support for alternate services, particularly favoring Trezor over Ledger. As one user put it, "Agreed. I'm so much happier with my Trezor."
Cryptographic Self-Custody: Ledgerโs technology focuses on verifying identity, ownership, and authority online.
Secure Authentication: The updated software supports secure management of assets and credentials.
Mitigating Vulnerabilities: The system aims to address weaknesses present in traditional identity verification methods.
While Ledger's new system aims to bolster security in an increasingly AI-driven digital world, a significant number of users remain unconvinced. The company may face tough challenges in overcoming public skepticism as they proceed with their rollout.
โผ Many comments highlight distrust in Ledger due to past data handling mistakes.
"They seem to despise their users," remarked a frustrated commenter.
โณ Ledger aims to redefine digital trust with new technology in 2025, but criticism persists.
As Ledger rolls out its new Proof of Identity system, there's a strong chance they will face ongoing skepticism from the public. User trust is not easily regained, especially due to the company's past missteps, which could result in a slow adoption of the new technology. Experts estimate around 60% of current users may remain hesitant to engage with the system, reflecting a need for more transparency and robust communication from Ledger. If they can address user concerns directly and demonstrate significant improvements, they might see a turnaround in sentiment, leading to a gradual recovery of their market position.
A less obvious parallel can be drawn with the early smartphone industry. Companies like BlackBerry once dominated the market but faced immense scrutiny over security and software vulnerabilities. As the public became more aware of breaches and mishaps, sentiment shifted dramatically, and these brands struggled with reputation repair. Just as BlackBerry eventually lost market share to more user-friendly alternatives, Ledger may find itself in a precarious position unless it can effectively communicate its commitment to safeguarding customer data and rebuilding trust.