Swollen Batteries Stir Concern | Users Demand Ledger to Take Action
A surge of complaints about swollen batteries in Ledger devices, mainly the Flex model, is raising alarms in the cryptocurrency community. Many users express discontent over poor warranty policies and inadequate support, intensifying calls for swift action from Ledger.
Growing Frustration Over Quality
"Buy a new one. Or any other wallet you trust," one commenter urged, highlighting growing distrust. Encapsulating the turmoil, another stated, "They should definitely replace it if you have the receipt. It’s a product with terrible quality." Some community members praised replacements, noting they don't require the faulty unit back if clientele present a purchase receipt.
Reflecting on Alternatives
Interestingly, users are suggesting alternatives to Ledger. One commenter stated, "Switch to a Trezor, no battery to explode." This reflects a wider trend of users seeking safer options amid the swelling battery concerns. As one user lightheartedly remarked, "Looks like you have too much crypto stuffed into your wallet."
Highlighting Safety Risks
The safety of Ledger’s products remains a top priority among users. "STOP plugging that thing in now!" urges one user, cautioning against further use of the devices. Comments also note, "Why doesn’t a ledger work with a removable battery?" raising concerns about design choices impacting long-term safety.
Main Themes Emerging
🤔 Distrust in Ledger products grows as users share negative experiences.
🔄 Shift to alternative wallets like Trezor appears popular.
⚠️ Concerns about safety continue with discussions on battery design flaws.
Key Observations
🔄 "All devices with batteries suck; buy yourself a Tangem card."
❗ "Curiously, extreme temperatures may play a role in battery issues."
💡 "I’ve had my Ledger Flex Solana edition for 4 months now, no problems."
As these discussions progress on various user boards, Ledger faces mounting pressure to enhance its product reliability and restore community confidence. Can the company address these pressing concerns before losing more users?