Accounting Woes | User Faces 3,000 DOG Discrepancy with Koinly
Edited By
Michael Okafor
A user grappling with a 3,000 DOG error on Koinly raises questions about wallet transfers, igniting discussion across crypto forums. The situation highlights how some wallets mislabel transactions, complicating asset management for many.
The Dog to Bitcoin Transfer Issue
The individual transferred 3,000 DOG from MEXC to a KeepKey wallet. However, when moving the DOG to Tangem, it resulted in Koinly displaying a problematic balance—reported as 0 instead of the expected 3,000. The issue arises as Koinly seems to interpret the outflow from KeepKey as a Bitcoin (BTC) transaction rather than acknowledging it as a DOG transfer.
"Just change btc to dog in your Tangem wallet," suggested one commentator, trying to offer a solution to the user's dilemma.
Complicated Wallet Support
Users quickly pointed out that Tangem does not support Runes, complicating the conversion process back to BTC. One comment noted, "I selected 7 wallet addresses. 6 were BTC; 1 was DOG. So they all went into Tangem at once."
Some participants reflected on the misleading interface in wallets and tracking software, as noted in, "It looks like Koinly sees this as DOG being bought on the transfer but sees it as BTC."
Navigating Internal Support
Koinly’s automated responses direct users to their FAQ, suggesting users can find guides there.
🛠️ Many individuals inexperienced in crypto encounter similar issues.
🛑 Users are advised to reach the official support page if needed, avoiding scammers lurking on forums.
Key Insights
⚠️ "Koinly sees 3,000 DOG reported as 0, causing confusion."
🚫 Tangem wallet's lack of support for Runes has users concerned.
🆘 Difficulty in accurately tracking transfers highlights broader issues within crypto accounting.
For those dealing with crypto transfers, this situation serves as a reminder of the complexities embedded within wallet compatibilities and the importance of maintaining clear transaction records. With evolving technologies, it remains a critical consideration for users as they manage their digital assets.