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Gemini client raises alarm on company practices

Gemini Faces Scrutiny | Users Alarmed Over Access Issues

By

Ethan Patel

Aug 25, 2025, 10:23 PM

Edited By

Amir Khorram

Updated

Aug 26, 2025, 09:04 PM

2 minutes reading time

A worried client holding a phone and looking at a computer screen with a Gemini logo, showing signs of frustration and confusion.
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A surge of concerns has emerged around Gemini as numerous people report issues accessing their accounts. Complaints range from locked accounts to inadequate support, raising significant questions about the platformโ€™s reliability in 2025.

Ongoing Concerns from the Community

Gemini, once a reputable name in the crypto industry, is now facing growing discontent. Recent comments reveal that users have been struggling with frozen funds, delays in support, and insecurity around their assets. A notable sentiment among users is to withdraw assets immediately.

Key Issues Highlighted by Users

  1. ** Account Lockouts and Inadequate Support**

Several users report prolonged account freezes, with one stating, "Funds/account/credit card all frozen and 0 support for Gemini." The frustration grows as many accounts remain locked without explanation.

  1. Fear of Funds at Risk

Concerns are evident among users. "I have a significant amount of funds on Gemini. They locked my account a month ago with no reason," one individual expressed. Attentiveness to asset safety has amplified, leaving many anxious about losing their investments.

  1. Support Failures and Security Challenges

The sentiment is compounded by reports of failed attempts to transfer funds to cold wallets due to security errors, even after multiple verification tries. "Been trying to move my funds for a month and keep getting security errors," noted another user, emphasizing the apparent incompetence of support.

"It's frustrating when the company ignores all these issues," a concerned client remarked, highlighting growing apprehension.

Mixed Community Sentiment: A Growing Divide

The mixed responses from Gemini clients paint a troubling picture. Some users celebrate their long-term relationships with Gemini, while many voice dissatisfaction and worries about the safety of their funds amid increasing reports of problems.

Key Takeaways

  • โš ๏ธ Increased Complaints: A growing number of accounts locked for extended periods.

  • ๐Ÿ’” Asset Safety Risks: Strong fears about losing significant funds, with many accounts locked without communication.

  • ๐Ÿ”’ Support Failures: Users report challenges moving funds, adding to an already tense environment.

Overall, the rising frustrations and unresolved inquiries present a daunting challenge for Gemini. With calls for urgent action growing, will the platform take crucial steps to restore trust, or will users continue to exit in search of safer alternatives?