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Beware: my travel nightmare with curve protect abroad

Travelers Beware | Curve Protect Pitfalls Continue for Users Abroad

By

Ravi Mehta

Apr 14, 2025, 08:15 PM

Edited By

Ahmed Khoury

Updated

Apr 17, 2025, 07:01 AM

Brief read

An illustration depicting a traveler facing frustrations abroad with Curve Protect, highlighting the challenges of relying on financial services while traveling.

A growing chorus of customers warns of serious issues with Curve Protect, claiming it has stranded them abroad by incorrectly marking their payments as fraudulent. This has sparked significant backlash, especially among those who depend on Curve card while traveling.

Ongoing Complaints Rise

New comments illustrate a troubling pattern among travelers dependent on Curveโ€™s services. Support frustrations abound, as customers report weak communication lines. One user expressed, "itโ€™s shameful Curve doesnโ€™t seem to value their customers; I support their security measures if they could back them up with adequate support."

Others echoed this, noting the difficulties with customer service: "Waiting two days for a reply that ends with โ€˜chat closedโ€™ is rage-inducing."

Troubles with Support Response

Interestingly, some users mentioned that support did react after a few workdays, resolving issues for some, but many still await assistance. "Support finally reacted and fixed this, it took 2 work days," shared one user who experienced being locked out. However, this delay leaves customers questioning the reliability of Curve during critical travel moments.

Community Reactions Intensify

People on social media and user boards continue to sound the alarm about Curve Protect while sharing cautionary tales of canceled payments and miscommunication with the company.

"Until support sorts their issues out, rely on Curve at your own risk. Itโ€™s just not reliable for larger purchases or while traveling," remarked a traveler, underscoring growing distrust.

Notable Observations

  • ๐Ÿšจ Increase in complaints regarding Curve Protect falsely flagging payments

  • ๐Ÿ”’ Customers report prolonged response times from support

  • โš ๏ธ A rise in recommendations for alternative payment methods during travel

As this situation continues to unfold, many wonder whether Curve will address these issues effectively or if customers will remain at risk while abroad. With ongoing complaints, one has to question: can Curve restore trust in its service?